Transforming Complex Workflows into Intuitive and User-Centered Digital Experiences

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Welcome to my portfolio. I'm Aaron Terrazas, a design leader with extensive years of experience spanning hands-on craft and team leadership, building user-centered products for fintech, insurtech, government, SaaS, AI automation, and enterprise clients. I've led design and development teams, built design systems from the ground up, and translated design decisions into measurable business outcomes, including $130 million in identified savings on a fraud detection platform serving 15 million+ users. My expertise spans UI/UX design, information architecture, accessibility, design systems, AI-assisted prototyping and development, and lean UX methodology.

How I Work

Accessible From the Start

Accessibility is part of the design, not a checklist at the end. I design to WCAG, ADA, and Section 508 from the first wireframe, and I run usability audits and lead VPAT remediation.

Design in Working Code

I prototype in real code, not only in Figma, so flows and form validation behave like the finished product and can be tested with users.

Document the System

I write design systems down so teams can use them without me. Tokens, components, and guidelines live in files that designers, engineers, product managers, and AI tools can all read.

AI as a Collaborator

I use AI to move faster on research, coding, and prototyping. It needs good context, and I stay accountable for the decisions.

Product & Client Experience

  • Accessibility
  • UI Design
  • UX Design
  • Prototyping
  • Development

Some of the brands and organizations I have designed for over the years.

  • Absolut
  • Yum Brands
  • Hitachi
  • Intel
  • Microsoft
  • Yamaha
  • Sam's Club
  • Thomson Reuters
  • McAfee
  • Walmart
  • Coors Light
  • Mercedes-Benz
  • Star Fine Foods
  • Sunsweet
  • Walgreens

What People Are Saying

"I hired Aaron at HuLoop Automation to lead design for our new Workflow product, and his impact was immediate. He expertly defined and maintained our design system, scoped wireframes, and drove the launch - all with a keen eye on accessibility and usability. Afterwards, he led a thoughtful UX revamp of our platform that made our builder experience more efficient and smooth, while integrating new generative capabilities in a way that felt intuitive.

Aaron's design thinking, structured interview process, and human-centered design approach elevated every conversation, from visual design to product requirements. He seamlessly balanced user empathy with enterprise constraints, and his work left a clear mark on both our product and our process. We'll miss him; he's the kind of designer any team (especially in fintech or enterprise software) would be lucky to have at the helm of UX."

Eric Martin

Eric Martin

Senior Vice President of Product & Engineering

HuLoop Automation

"I had the pleasure of working with Aaron on many projects, and he is one of the most talented User Experience (UX) professionals I’ve worked with. Aaron has a unique talent for translating complex work flows into intuitive and user-friendly solutions. His ability to understand both the user’s needs and the business goals is outstanding, making his work truly impactful for project success. Aaron is a great team player, always open to feedback and willing to collaborate with stakeholders, developers, and other designers."

Mark Hilleary

Mark Hilleary

Sr. Manager of Software Development

Thomson Reuters

"Aaron and I collaborated to completely redesign our company website. It's refreshing to work with an expert who brings great alternatives for content strategies, technical solutions, graphic design, user navigation and more. The resulting site exceeded my requirements for ease of management, brand evolution, and customer engagement."

Scott McKinney

Scott McKinney

Director of Marketing

Trimark Associates, Inc.

"I have had the privilege of working with Aaron for the past 10 years. He possess a deep understanding of user-centered design principles and an innate ability to translate complex concepts into intuitive and engaging user experiences.

Aaron's attention to detail and innovative thinking set him apart, and he has always been proactive in seeking feedback and iterating on designs to enhance user satisfaction. Aaron is a true team player, he fosters collaboration across departments, bridging the gap between design and development with ease. His positive attitude and open-minded approach make working with him a pleasure."

Amanda D’Amico

Amanda D’Amico

Chief Product Officer

TrackLight

"Aaron has been our go-to Rock Star UI/UX designer and web developer, who brings us peace of mind."

Juan Ortega

Juan Ortega

CEO

Ortega Design Group

"Aaron has been an incredible asset to our team over the last five years. His deep understanding of great design, web development, UX, and WordPress best practices has significantly improved our website's performance and traffic. He collaborates seamlessly, always bringing creative solutions and problem-solving skills to the table. We couldn't be happier with the results Aaron has delivered!"

Marcus Rosenthal

Marcus Rosenthal

Director of Marketing

KitchenMart

"I had the pleasure of working with Aaron at Thomson Reuters. Aaron is a designer who not only is extremely skilled but has the ability to listen to feedback and needs of the product and translate them into design improvements. Whether it was a complete product redesign, addressing accessibility challenges, or designing new features Aaron was up for the challenge. Aaron was an asset to the product team and I recommend him as a designer and product partner."

Paul Taylor

Paul Taylor

Senior Product Manager

Thomson Reuters

Case Studies

  • Mobile
  • Desktop
  • Accessibility
  • UX Research
  • UX Design
  • UI / Visual Design
  • Personas
  • User Journeys

My background spans UI/UX product design, research, and accessibility (WCAG, ADA, Section 508) for mobile and desktop software, across tech, healthcare, fintech, B2B, B2C, and government.

Arrow Icon One Inc Logo OneInc Unity

One Inc Unity Web Components (AI-Assisted)

One Inc is the insurance industry's leading digital payments network. I am leading the rebuild of its design system as Unity Web Components, a framework-agnostic library being rolled out across every product, and teaching Claude Code and Cursor to build components and prototypes from Figma. Product managers are starting to design with it too.

Outcome: A screen prototyped in minutes, a six-screen flow in under an hour, and a full app in hours, with form validation finally testable with users.

  • Design System
  • Design Tokens
  • Web Components
  • Accessibility
  • Documentation
  • Prototyping
  • AI-Assisted Development
  • Claude Code
  • Cursor
  • Figma MCP
Arrow Icon HuLoop HuLoop Desktop App

HuLoop Automation (AI)

HuLoop is an AI-powered work optimization platform that helps organizations automate and streamline business operations. Its core capabilities include productivity discovery (analyzing workflows to spot inefficiencies), work orchestration (coordinating human tasks with fewer errors), process automation via intelligent software agents, and agentic operations for autonomous goal-based AI agent.

Outcome: +23% client renewals and +17% new sales after the redesign, alongside product, sales and engineering.

  • UX Research
  • User Flows
  • Personas
  • Wireframes
  • Design System
  • Accessibility
  • UX Design
  • UI Design
  • Prototyping
  • AI
  • Desktop App
  • Workflows
  • Automations
  • Hugo Sidekick
Arrow Icon GotSport GotSport Mobile App

GotSport

GotSport (GotSoccer) is the leading provider of soccer software in the USA. They have been developing tools to help get players on the field since 1996, and help make things simple and easy for the sports community.

Outcome: Shipped a redesigned mobile app with a login dashboard, simplified chat and profiles, and a tokenized theme system for white-labeling.

  • UX Research
  • User Flows
  • Personas
  • Wireframes
  • Design System
  • Accessibility
  • UX Design
  • UI Design
  • Prototyping
  • Chat
  • Mobile App
Arrow Icon Thomson Reuters Fraud Detect

Thomson Reuters

Thomson Reuters is a global AI and technology company empowering professionals with trusted content and workflow automation. The Fraud Detect product suite utilizes expert machine-learning technology for government programs in Healthcare, SNAP, and Unemployment.

Outcome: $130M in duplicate payments and $50M in overpayments identified, leading to $18.7M in recoveries by the Medicaid Inspector General. Pondera was acquired by Thomson Reuters for $124M.

  • UX Research
  • User Flows
  • Personas
  • Wireframes
  • Design System
  • Accessibility
  • UX Design
  • UI Design
  • Prototyping
  • Search
  • reporting
  • Web App
  • Data Visualization
Arrow Icon One Inc Logo OneInc Unity

One Inc Unity Web Components (AI-Assisted)

One Inc is the insurance industry's leading digital payments network. I am leading the rebuild of its design system as Unity Web Components, a framework-agnostic library being rolled out across every product, and teaching Claude Code and Cursor to build components and prototypes from Figma. Product managers are starting to design with it too.

Outcome: A screen prototyped in minutes, a six-screen flow in under an hour, and a full app in hours, with form validation finally testable with users.

  • Design System
  • Design Tokens
  • Web Components
  • Accessibility
  • Documentation
  • Prototyping
  • AI-Assisted Development
  • Claude Code
  • Cursor
  • Figma MCP
Arrow Icon HuLoop HuLoop Desktop App

HuLoop Automation (AI)

HuLoop is an AI-powered work optimization platform that helps organizations automate and streamline business operations. Its core capabilities include productivity discovery (analyzing workflows to spot inefficiencies), work orchestration (coordinating human tasks with fewer errors), process automation via intelligent software agents, and agentic operations for autonomous goal-based AI agent.

Outcome: +23% client renewals and +17% new sales after the redesign, alongside product, sales and engineering.

  • UX Research
  • User Flows
  • Personas
  • Wireframes
  • Design System
  • Accessibility
  • UX Design
  • UI Design
  • Prototyping
  • AI
  • Desktop App
  • Workflows
  • Automations
  • Hugo Sidekick
Arrow Icon GotSport GotSport Mobile App

GotSport

GotSport (GotSoccer) is the leading provider of soccer software in the USA. They have been developing tools to help get players on the field since 1996, and help make things simple and easy for the sports community.

Outcome: Shipped a redesigned mobile app with a login dashboard, simplified chat and profiles, and a tokenized theme system for white-labeling.

  • UX Research
  • User Flows
  • Personas
  • Wireframes
  • Design System
  • Accessibility
  • UX Design
  • UI Design
  • Prototyping
  • Chat
  • Mobile App
Arrow Icon Thomson Reuters Fraud Detect

Thomson Reuters

Thomson Reuters is a global AI and technology company empowering professionals with trusted content and workflow automation. The Fraud Detect product suite utilizes expert machine-learning technology for government programs in Healthcare, SNAP, and Unemployment.

Outcome: $130M in duplicate payments and $50M in overpayments identified, leading to $18.7M in recoveries by the Medicaid Inspector General. Pondera was acquired by Thomson Reuters for $124M.

  • UX Research
  • User Flows
  • Personas
  • Wireframes
  • Design System
  • Accessibility
  • UX Design
  • UI Design
  • Prototyping
  • Search
  • reporting
  • Web App
  • Data Visualization
Arrow Icon DHCS DHCS Case Management

California DHCS

DHCS, the California Department of Health Care Services, was a client of Pondera Solutions, using Fraud Detect and Pondera’s case management SaaS. I helped design and build that product, including a time tracking module that replaced five separate timekeeping tools for investigators, managers and analysts.

Outcome: Replaced five separate timekeeping tools with one calendar-based tracker, launched to 700+ California government professionals.

  • UX Research
  • User Flows
  • Personas
  • Wireframes
  • Accessibility
  • UX Design
  • UI Design
  • Prototyping
  • Case Management
  • Time Tracking
  • Web App

Web Design / Development

Selected websites where I led the UX design and built the front end.

Sunsweet Arrow Icon

Sunsweet

Sunsweet Ingredients are produced by Sunsweet Growers Inc., a grower-owned cooperative founded in the valleys of Northern California in 1917. This project involved a complete redesign from the ground up, with a focus on accessibility. I led the process from wireframing and visual design to developing a custom, responsive, mobile-friendly WordPress theme. The website launched in the USA, Japan, and Korea.

  • UX Design
  • UI Design
  • Development
  • Accessibility
  • Wireframes
  • Sitemap
  • Content Strategy
  • Website
  • Responsive
  • HTML
  • CSS
  • JQuery
  • WordPress
Star Fine Foods Arrow Icon

Star Fine Foods

STAR Fine Foods is the #1 selling brand of olive oil, wine vinegar and Spanish green olives in retail grocery stores in the Western United States and growing in distribution in the rest of the US. I led the user experience design, including wireframes and the sitemap, and collaborated with a visual designer on the overall design. The new site was built in WordPress to be mobile-friendly, utilizing Advanced Custom Fields and the Foundation framework for flexibility and responsiveness.

  • UX Design
  • Wireframes
  • Sitemap
  • UI Design
  • Development
  • Website
  • Responsive
  • HTML
  • CSS
  • JQuery
  • WordPress
Trimark & Associates Arrow Icon

Trimark & Associates

Trimark delivers end-to-end solutions that utility-scale power generation resources need to participate in the energy market, effectively control generation, and maximize revenue. I collaborated with Trimark on content strategy, and guided them through page flows, user journeys, sitemap, and wireframes. I also handled the visual design and developed the website using WordPress, the Foundation Framework, jQuery, and HTML5 to ensure mobile-friendliness and meet accessibility standards.

  • UX Design
  • UI Design
  • Development
  • Accessibility
  • Website
  • Responsive
  • HTML
  • CSS
  • JQuery
  • WordPress