DHCS provides Californians with access to affordable, integrated, high-quality health care, including medical, dental, mental health, substance use treatment services and long-term care. DHCS funds health care services for more than 15.4 million Medi-Cal beneficiaries.
Five separate teams within the agency were using five separate time keeping applications, and each had different methods to track time. Their new Case Management application had a time tracking feature, however it required going into each case and entering separate hours for each day, which was cumbersome and time consuming.
I designed a a time tracking system that allowed investigators, analysts, and managers to use a calendar system to add hours for each day by simply clicking on the day they wanted to add hours, search or enter in a case number, and add their time. The applications also allowed users to copy / clear a day, copy / clear a week to improve their workflow and cut down the amount of time needed to enter in separate entries and hours for the same cases.
The application also gave users a summary of their hours and cases for each day, each week, and a month summary to audit how many hours they entered. This resulted in a bit win for our team, and very happy clients.
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